By phone: 1-866-597-2137, or 717-597-2137
By email: customerservice@yourtowerbank.com
By mail: P.O. Box 8, Greencastle, PA 17225We are interested in any feedback that you may have for us! Please feel free to contact our Customer Service Center by phone: 1-866-597-2137 (Monday through Thursday, 8am-5pm; Friday 8am-7pm; and Saturday 8:30am-12pm), or e-mail: customerservice@yourtowerbank.com at any time.
*If you contact us via e-mail, please do not provide any confidential information such as your account number since this is NOT a secure e-mail. Thank you.
Customer Service Center:
The customer experience is extremely important to us at Tower Bank and we want to speak with you personally when you call. Therefore, at this time, the hours of the Customer Service Center (1-866-597-2137) are Monday through Thursday, 8am-5pm; Friday 8am-7pm; and Saturday 8:30am-12pm.
Personal Online Banking Sign on:
For first-time users - please use your ACCOUNT number as your ACCESS ID and the last four digits of your Social Security Number as your password when you go to log in the first time. You will then be immediately prompted to change your password.
Business Online Banking Sign on:
Please review your setup documentation for the USER ID and Password that was assigned to your company.
For additional information or questions please contact us by email or by phone listed above, thank you.